Elene Vernijns
Waves of love - incense holder
Transform your space into a whimsical wonderland with the Waves of Love incense holder. Not only does it fill your surroundings with delightful aromas, but it also doubles as a charming platter or decorative piece. Talk about multitasking!
Details
- Dimensions: approx. 15 cm x 13,5 cm and 2,5 cm high.
- The clay used for this stoneware is a speckled one, layered with a glossy transparent glaze on top.
- They are entirely hand-made with love.
- Made in Belgium.
- Please note that there may be some minor imperfections and differences between pieces.
- Brand: Elene Vernijns
Christmas Orders and Shipping Guidelines
To ensure smooth delivery for your holiday shopping (and beyond), here are all the details you need to know about shipping, pickup points, and our responsibilities as a small business. Please read carefully!
Pickup Point Delivery
If you choose delivery to a pickup point (point relais), you must select your preferred pickup point after your purchase. If you don’t select one, we will pick the closest one to your home address for you.
Important: we do not verify whether the pickup point you (or we) choose is still active with the carrier. Some points may no longer work with the chosen carrier, and unfortunately, we have no control over this.
If a package gets lost or doesn’t arrive at the selected point because it is inactive, we cannot be held responsible. we know this can be frustrating, but this is a limitation of the system we are working with.
Returns and Refunds
We only issue refunds for returned items. If your order is lost or delayed, we are unable to refund it unless we first receive it back.
For all lost packages, we will open a ticket with our shipping platform Sendcloud. This process can take some time before we receive updates or solutions. Additionally, it may take time to recover the package. Once the package is returned to us and everything is in order, we will issue a refund.
As a small business, frequent losses and refunds seriously impact our ability to thrive, so we appreciate your understanding and patience in these cases.
Mondial Relay
Many of you love this option because it’s affordable. However, Mondial Relay has proven unreliable in some cases. If you choose this carrier, you do so at your own risk. Please consider this when selecting your shipping method.
Holiday Order Deadlines
To receive your gifts in time for Christmas, please follow these deadlines:
Belgium: Order by Thursday, December 19, and use Bpost for timely delivery.
Other European countries: Order by Sunday, December 15, and avoid Mondial Relay for guaranteed delivery.
Special Holiday Delivery in Brussels
For the holiday season, we’re offering a new eco-friendly option: local delivery by bike for Brussels and for only 5 euros! It’s a great way to receive your gifts while supporting the environment.