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WHAT ARE YOUR OPTIONS?
ATTENTION! Delivery times may be extended if the e-shop is closed for a long time. If this is the case, we will of course keep you informed on the site, to avoid any unpleasant surprises.
Without news of your package? Send an e-mail to hi@re-leafshop.com to let us know when we have passed the deadline so that we can quickly make sure your package is not lost.
Do you have questions about delivery? Send us an email at hi@re-leafshop.com or consult our general conditions of sale.
Is there no expedition available for your country of residence? Contact us by email at hi@re-leafshop.com or via Instagram or WhatsApp and we'll give you a quote.
TRACK THE DELIVERY OF YOUR ORDER
After confirming your order and paying online, we will send you an e-mail with a tracking number. It will allow you at any time to follow your package.
If you do not see your country in the delivery options, please get in touch with us at hi@re-leafshop.com.
INTERNATIONAL DUTIES AND TAXES
Orders shipped outside the European Union may be subject to duties or VAT. The international customer is fully responsible for paying any duty and import tax. You will be responsible for paying the taxes and duties upon order delivery. We do not cover the cost of customs, duties, and taxes that are regulated and issued by your government. Unfortunately, these fees are beyond our control and will not be calculated at checkout. We recommend contacting your local customs office for information regarding these costs.
***If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund.